INT 220 MODULE SIX ASSIGNMENT INTERNATIONAL TEAM EXPECTATIONS GUIDELINES AND RUBRIC
Overview
Managing an international team will present unexpected challenges. You are in different time zones; you have different schedules; you come from different cultures; and your own communication style may be different from that of members of your team. Success of a geographically distributed team can be fostered by setting expectations that are informed by best practices and the cultures of your team members.
Scenario
Your company is expanding into a new market and has formed a new team that it would like you to manage. Your manager has sent you this note:
Thank you for taking on this challenge. You have a great team, but they come from very diverse backgrounds. It’ll be up to you to ensure it is a cohesive team that communicates well and collaborates effectively. As you know, at our firm, we feel that the management of our teams and human resource management are strategic advantages for us. I would like you to write an email explaining to me what managerial approaches you will use and how you think your team will function together. Also, include your conference call invitation for your team’s introduction. I would like to review what you are going to send to your team.
Directions
For this assignment, you will write an email and introductory conference call invitation as requested by your manager.
Team Member Locations
Your team consists of the following four members from various locations across the globe:
- Kaspar was born in and is based in the country you chose for your course project.
- Kelly was born in and is based in the United States.
- Syed was born in and is based in Ethiopia.
- Nina was born in and is based in Vietnam.
Specifically, you must address the following rubric criteria:
- Write an email to your manager explaining how you plan to manage your team. It should include the following information:
- Cultural Considerations: Identify the cultural considerations for each team member. For the purposes of this assignment, you can assume that each team member represents the average cultural dimensions of an average citizen of the country, and you are encouraged to use the Hofstede Country Comparison Tool, which is linked in the Supporting Materials section below.
- Common Issues Among Global Teams: Identify the common issues among diverse or global teams and potential conflicts that could occur in your team.
- Management Approaches: Explain the multiple management approaches you plan to use and why.
- Holiday Policy: State a policy for selecting which holidays team members can take off that takes into account cultural considerations
- Team Expectations Plan: Explain the determination of whether your team will collaboratively create a team expectations and communication plan or whether you as the manager will do it on your own, explaining your decision.
- Conference Call Invitation: Create a conference call invitation, including the time of the meeting and agenda.
What to Submit
Submit your email as a 200- to 350-word Microsoft Word document. Submit your conference call invitation by completing the Conference Call Invitation Template. Sources should be cited according
to
APA style.
Supporting Materials
The following resource supports your work on this assignment:
Website: Hofstede Country Comparison Tool
Module Six Assignment International Team Expectations Rubric
CriteriaExceeds Expectations (100%)Meets Expectations (85%)Partially Meets Expectations (55%)Does Not Meet Expectations (0%)ValueEmail: Cultural ConsiderationsExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative manner Identifies cultural considerations for each team memberShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding more cultural considerations for each team memberDoes not attempt criterion15
Email: Common Issues among Global Teams Exceeds expectations in an exceptionally clear, insightful, sophisticated, or creative manner Identifies common issues among diverse or global teams and potential conflicts that could occur in the teamShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include listing potential conflicts that could occur in diverse or global teams Does not attempt criterion 15
Email: Management Approaches Exceeds expectations in an exceptionally clear, insightful, sophisticated, or creative manner Explains multiple management approaches that are planned for useShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding explanations of management approaches that deal with potential team plans Does not attempt criterion 15
Email: Holiday Policy Exceeds expectations in an exceptionally clear, insightful, sophisticated, or creative manner States a policy for selecting which holidays team members can take off that takes into account cultural considerations Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include taking into account cultural considerations when stating holiday policy Does not attempt criterion 15
Email: Team Expectations Plan Exceeds expectations in an exceptionally clear, insightful, sophisticated, or creative manner Explains the decision about who will create a team expectations and communication plan and justifies the answerShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include justifying the selection of who will create the team expectations and communication plan Does not attempt criterion 15
Conference Call Invitation Exceeds expectations in an exceptionally clear, insightful, sophisticated, or creative manner Creates a conference call invitation, including time of the meeting and the agendaShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include selecting a time zone that is more appropriate and including agenda items Does not attempt criterion 15
Clear Communication Exceeds expectations with an intentional use of language that promotes a thorough understanding Consistently and effectively communicates in an organized way to a specific audience Shows progress toward meeting expectations, but communication is inconsistent or ineffective in a way that negatively impacts understanding Shows no evidence of consistent, effective, or organized communication 5
Citations and Attributions Uses citations for ideas requiring attribution, with few or no minor errors Uses citations for ideas requiring attribution, with consistent minor errors Uses citations for ideas requiring attribution, with major errors Does not use citations for ideas requiring attribution 5
Total:100%
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