As an I/O professional, you may encounter conflicts in various situations. It is important to have the knowledge and skills to respond to and resolve or help resolve conflicts in an ethical manner. Following an ethical decision-making model can help ensure that you are evaluating the situation appropriately to arrive at an ethical decision.
Read “Case 4.2: A Shocking Surprise“ found in this week’s learning activities.
Case Synopsis and Analysis
Tom, a store manager at a local coffee chain, has been turned down for a promotion to become district manager. The role was given to another store manager, Bill, even though Bill said that he wasn’t interested in applying. Feeling betrayed, Tom decides to confront Bill.
Imagine you are an I/O consultant advising the organization. You have been asked by the VP of human resources to prepare a summary of how you propose to resolve the conflict between Tom and Bill by applying an ethical decision-making model.
700- to 1,050-word summary, including the following:
- A description of the conflict between the two men
- A description of your proposed resolution to the conflict between the two men – the ideas here should be supported by research and clearly relate to the scenario
- An analysis of the relevant ethical decision-making models that apply to your proposed resolution of the conflict between the two men – this also needs to be supported by research and
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clearly relate to the scenario
Use a minimum of 3 peer-reviewed journal articles in your report. The research should be used throughout the assignment. There should not be a separate research section at the end of the assignment.
The types of models/basic theories covered in the text (see chapter 2) include things like:
Utilitarianism: Do the Greatest Good for the Greatest Number
Kant’s Categorical Imperative: Do What’s Right Despite the Consequences
Rawls’s Justice as Fairness: Balancing Freedom and Equality
Aristotelian Ethics: Live Well
Confucianism: Building Healthy Relationships
Altruism: Concern for Others
Moral Compass
Foursquare protocol
Five “I” format
Seven stage model
The assignment should also include a brief introduction and conclusion. As this is a professional assignment, the first person (I/me) statements should not be used. Using we is considered more professional.
A minimum of 3 peer-reviewed journal articles must be cited and referenced in your report. The journal articles should be used to support the information throughout the different sections of your assignment, not as a separate section. It needs to be integrated throughout. For example, using information from journal articles in the ethical decision-making model portion would help strengthen that area. It would also be good to see you utilize research in the conflict resolution section.
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