HUM 102 MODULE THREE SHORT ANSWER ASSIGNMENT GUIDELINES AND RUBRIC

(Solved) You will design a short customer satisfaction survey to be given to physicians at the hospital.

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You will design a short customer satisfaction survey to be given to physicians at the hospital. The survey will be designed to assess physician satisfaction with a specific area of your selection in the hospital (Some ideas might be: Laboratory results, Chart completion, Pharmacy availability of medications etc).

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You will design a short customer satisfaction survey to be given to physicians at the hospital. The survey will be designed to assess physician satisfaction with a specific area of your selection in the hospital (Some ideas might be: Laboratory results, Chart completion, Pharmacy availability of medications etc).

 

Deliverables:

You will be graded on the following criteria:

  1. Well-designed satisfaction survey (1 point)
  2. Instructions for survey completion (1 point)
  3. At least 7 questions but no more than 10. Questions should be well-worded and relate directly to the customer’s satisfaction (2 points)
  4. Some questions should gather information about the physician or the process (2 points)
  5. At
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least 2 questions must use a Likert scale (2 points)
  • At least 1 question must be qualitative (which is a question that asks for the customer’s opinion and has space for them to write in an answer) (2 points)
  • Initially design in a word document and then submit as a .PDF document.

    • RELATED: The National Council of Teachers of Mathematics (NCTM), the professional organization whose mission is to promote, articulate, and support the best possible teaching and learning in mathematics, recognizes that “Excellence in mathematics education requires equity—high expectations and strong support for all students” (NCTM, 2000, p. 12).

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