(SOLVED) BUS3121 Week 9 Assignment: Informational Interview and Course Reflection

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Week 9 Assignment: Informational Interview and Course Reflection

Preparation
Ideally, you should have completed your informational interview by the end of Week 7 in order to prepare for this assignment.

If you have not yet completed your interview, be sure to visit the Writing CenterLinks to an external site. for valuable assistance with your process. Open your Health Care Administration Undergraduate Library GuideLinks to an external site. to further explore research and writing help as you need it.

The following presentation may be helpful as you prepare for your informational interview:

How to Conduct an Informational Interview.
Informational Interview
Based on the content and your learning experience from this course, identify and contact a moral mentor to interview. The interview offers an opportunity for you to obtain an insider’s view of current ethical issues in the healthcare field. This interview also offers you a chance to increase your understanding of ways managers utilize ethical principles and strategic efforts to prevent and address them. Healthcare management professionals are often willing to support a learner’s progress through their educational journey by sharing expertise and experience and by discussing the real-life application of course concepts and material.

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Week 9 Assignment: Informational Interview and Course Reflection

Preparation
Ideally, you should have completed your informational interview by the end of Week 7 in order to prepare for this assignment.

If you have not yet completed your interview, be sure to visit the Writing CenterLinks to an external site. for valuable assistance with your process. Open your Health Care Administration Undergraduate Library GuideLinks to an external site. to further explore research and writing help as you need it.

The following presentation may be helpful as you prepare for your informational interview:

How to Conduct an Informational Interview.
Informational Interview
Based on the content and your learning experience from this course, identify and contact a moral mentor to interview. The interview offers an opportunity for you to obtain an insider’s view of current ethical issues in the healthcare field. This interview also offers you a chance to increase your understanding of ways managers utilize ethical principles and strategic efforts to prevent and address them. Healthcare management professionals are often willing to support a learner’s progress through their educational journey by sharing expertise and experience and by discussing the real-life application of course concepts and material.

Information Requirements From Interviewee
Link to contact information (for example, business email). Note that this is not to contact the healthcare professional personally but to verify the validity of the information provided. It is for reference only.
Identify the contact’s position within the organization and length of employment in the position or organization. The interviewee should hold the title of director or higher.
Consider the Following in Your Interview
Formal policies, processes, teams, individuals utilized.
The influence and role of external regulatory policies and regulations.
Influence of external forces.
Influence of internal organizational factors.
Ethical principles and theories.
Role of personal moral integrity in leadership.
Required Questions for Interviewee
As a healthcare manager, what are some pros and cons to health information exchanges (HIEs) or electronic health records (EHRs)?
What is an ethical theory you espouse or support? What is your ethical philosophy?
What is an an ethical challenge related to patient health information faced while in this position, and how was it resolved?
What role do managers and staff have in protecting patient health information, and what role does personal moral integrity play in this effort?
How does the organization support or undermine potential ethical issues?
Additional Questions
Based on your studies, what questions do you have for the interviewee? You will need to identify three additional questions that will further your knowledge and expand your understanding of the intricacies of electronic records keeping; the ethical obligations management has to patients, staff, and to both internal and external market forces; and (or) the role and impact regulatory bodies have in maintaining and sharing of records.

Refer to Informational Interview and Course Reflection [DOCX] for completing the assignment.

Course Reflection
Finally, you will reflect on your most valuable takeaways from this course, identify any immediate or future applicability of your learning to your career, and share what you would like to study further. Create a one-page list of resources for future use in your courses and career.

Identify and explore the course material, learning experiences, or other takeaways were most valuable.
Consider how this learning experience will impact and influence your career.
Analyze the information, topics, materials, or resources you would like to further explore in the future.
Create an annotated resources list for future use. Use APA formatting to create this references list.
Additional Requirements
Length: 3–4 pages (2–3 page interview, 1-page reflection).
Written communication: Written communication should be free of errors that detract from the overall message.
APA formatting: Resources and in-text citations should be formatted according to current APA style and formatting.
Font and font size: Arial, 12-point, double-spaced. Use Microsoft Word.
Number of resources: 3–5 scholarly, peer-reviewed articles.
Competencies Measured
By successfully completing this assignment, you will demonstrate your proficiency in the following course competencies and rubric criteria:

Competency 2: Describe how external forces and internal organizational factors influence ethical healthcare management practices.
Discuss pros and cons to health information exchanges (HIEs) and (or) electronic health records (EHRs).
Explore an ethical challenge related to patient health information.
Competency 3: Examine the role personal moral integrity plays in ethical leadership practice.
Discuss the interviewee’s responses to self-design questions.
Reflect on your most valuable takeaways from this course.
Competency 4: Communicate ideas effectively.
Convey purpose, in an appropriate tone and style, and adheres to organizational, professional, and scholarly writing standards.
Apply APA formatting to in-text citations and references.

 

Capella University

BUS3121: Ethics in Healthcare Management

Instructor’s Name

Due Date [Month, Day, Year]

 

Informational Interview and Course Reflection

[Delete the following instructions after reading.] Introduce this assignment in a short paragraph of 4-5 sentences. Create a response that is 3-4 pages [2–3 pages interview,1 page

Note: Full answer to this question is available after purchase.
reflection] in length that has 3-5 scholarly, peer-reviewed articles; Arial 12-point.

An effective introduction prepares the reader by identifying the purpose of the paper and providing the organization of the paper. Unless citing a classic work, aim to cite research articles and texts published within the past five years.

Please double-space and remember to flush left [not centered] and indent the first sentence of all paragraphs throughout your paper [not block form]. Aim to keep your writing objective using third person. Please use the following headings throughout your paper that are consistent with the paper’s scoring guide (that way you ensure you are adequately addressing all required areas.).

Interviewee Information

[Review the evaluation categories in the scoring guide should you wish to address the “distinguished” category for all sections of your paper]. Identify and contact a moral mentor to interview. The interview offers an opportunity for you to obtain an insider’s view of current ethical issues in the healthcare field. Provide the link to contact information (e.g. business email). Note: This is not to contact the healthcare professional personally but to verify the validity of information provided. It is for reference only. Identify position held within the organization and length of employment in the position/organization. The interviewee should hold the title of director or higher. Make sure you have reviewed the scoring guide in the classroom.

Required Interview Questions

Underneath each question list the answers that your interviewee provided.  Feel free to add a follow-up question or your own insight following the interviewee’s response.

1.    As a health care manager, what are some pros and cons to health information exchanges (HIEs) and/or electronic health records (EHRs)? [Review the evaluation categories in the scoring guide should you wish to address the “distinguished” category for all sections of your paper].

2.    An ethical theory you espouse or support, ethical philosophy.

3.    Share an ethical challenge related to patient health information faced while in this position and how it was resolved. [Review the evaluation categories in the scoring guide should you wish to address the “distinguished” category for all sections of your paper].

4.    What role do managers and staff have in protecting patient health information, and what role does personal moral integrity play in this effort?

5.    How does the organization support or undermine potential ethical issues?

Self-Designed Questions

Based on your experience with this course, what other questions do you have for the interviewee? You will need to identify three questions that will further your knowledge and expand understanding of the intricacies of electronic records keeping, ethical obligations management has to patients, staff, and to both internal and external market forces, and/or the role regulatory bodies impact maintaining and sharing of records. List each question and the interviewee responses. [Review the evaluation categories in the scoring guide should you wish to address the “distinguished” category for all sections of your paper].

6.    Question?
7.    Question?.
8.    Question?

Course Reflection

[New page]: Finally, you will reflect on your most valuable takeaways from this course, identify any immediate or future applicability of your learning to your career, and share what you would like to study further. Please be sure to create a list of resources for future use in your courses and career (APA format). Identify and explore the course materials, learning experiences, or other takeaways that were most valuable.

Consider how this learning experience will impact and influence your career. Analyze the information, topics, materials, or resources you would like to further explore in the future. [Review the evaluation categories in the scoring guide should you wish to address the “distinguished” category for all sections of your paper].

Conclusion

Please provide a conclusion that summarizes the main ideas of your paper. When you finish writing your paper, re-read it to check for errors and make sure your ideas flow well. A helpful tip is to read your paper aloud to yourself. If it does not sound right to your ear, it is not working on paper!

References

Begin your references on a separate page with the heading above. You must have a reference for each source cited in your paper. Do not list a reference that was not cited in your paper. Consult your APA manual for proper examples on citing and referencing APA style. The Capella University Writing Center also has helpful tutorials.

You must use proper APA style to list your references.  Below, please find examples of references to a book, journal article and a website.

Morrison, E. E. (2019). Ethics in health administration: A practical approach for decision makers (4th ed.). Jones & Bartlett Learning.

Lenert, L., & Yeager McSwain, B. (2020). Balancing health privacy, health information exchange, and research in the context of the COVID-19 pandemic. Journal of the American Medical Informatics Association, 27(6), 963–966. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7184334/

The Joint Commission. (n.d.). https://www.jointcommission.org/

RELATED: Jenny Baluyot, the healthcare administrator at Brookside Hospital, is faced with a serious managerial challenge in the case study scenario:

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