Week 9 Assignment: Informational Interview and Course Reflection
Preparation
Ideally, you should have completed your informational interview by the end of Week 7 in order to prepare for this assignment.
If you have not yet completed your interview, be sure to visit the Writing CenterLinks to an external site. for valuable assistance with your process. Open your Health Care Administration Undergraduate Library GuideLinks to an external site. to further explore research and writing help as you need it.
The following presentation may be helpful as you prepare for your informational interview:
How to Conduct an Informational Interview.
Informational Interview
Based on the content and your learning experience from this course, identify and contact a moral mentor to interview. The interview offers an opportunity for you to obtain an insider’s view of current ethical issues in the healthcare field. This interview also offers you a chance to increase your understanding of ways managers utilize ethical principles and strategic efforts to prevent and address them. Healthcare management professionals are often willing to support a learner’s progress through their educational journey by sharing expertise and experience and by discussing the real-life application of course concepts and material.
Information Requirements From Interviewee
Link to contact information (for example, business email). Note that this is not to contact the healthcare professional personally but to verify the validity of the information provided. It is for reference only.
Identify the contact’s position within the organization and length of employment in the position or organization. The interviewee should hold the title of director or higher.
Consider the Following in Your Interview
Formal policies, processes, teams, individuals utilized.
The influence and role of external regulatory policies and regulations.
Influence of external forces.
Influence of internal organizational factors.
Ethical principles and theories.
Role of personal moral integrity in leadership.
Required Questions for Interviewee
As a healthcare manager, what are some pros and cons to health information exchanges (HIEs) or electronic health records (EHRs)?
What is an ethical theory you espouse or support? What is your ethical philosophy?
What is an an ethical challenge related to patient health information faced while in this position, and how was it resolved?
What role do managers and staff have in protecting patient health information, and what role does personal moral integrity play in this effort?
How does the organization support or undermine potential ethical issues?
Additional Questions
Based on your studies, what questions do you have for the interviewee? You will need to identify three additional questions that will further your knowledge and expand your understanding of the intricacies of electronic records keeping; the ethical obligations management has to patients, staff, and to both internal and external market forces; and (or) the role and impact regulatory bodies have in maintaining and sharing of records.
Refer to Informational Interview and Course Reflection [DOCX] for completing the assignment.
Course Reflection
Finally, you will reflect on your most valuable takeaways from this course, identify any immediate or future applicability of your learning to your career, and share what you would like to study further. Create a one-page list of resources for future use in your courses and career.
Identify and explore the course material, learning experiences, or other takeaways were most valuable.
Consider how this learning experience will impact and influence your career.
Analyze the information, topics, materials, or resources you would like to further explore in the future.
Create an annotated resources list for future use. Use APA formatting to create this references list.
Additional Requirements
Length: 3–4 pages (2–3 page interview, 1-page reflection).
Written communication: Written communication should be free of errors that detract from the overall message.
APA formatting: Resources and in-text citations should be formatted according to current APA style and formatting.
Font and font size: Arial, 12-point, double-spaced. Use Microsoft Word.
Number of resources: 3–5 scholarly, peer-reviewed articles.
Competencies Measured
By successfully completing this assignment, you will demonstrate your proficiency in the following course competencies and rubric criteria:
Competency 2: Describe how external forces and internal organizational factors influence ethical healthcare management practices.
Discuss pros and cons to health information exchanges (HIEs) and (or) electronic health records (EHRs).
Explore an ethical challenge related to patient health information.
Competency 3: Examine the role personal moral integrity plays in ethical leadership practice.
Discuss the interviewee’s responses to self-design questions.
Reflect on your most valuable takeaways from this course.
Competency 4: Communicate ideas effectively.
Convey purpose, in an appropriate tone and style, and adheres to organizational, professional, and scholarly writing standards.
Apply APA formatting to in-text citations and references.
Capella University
BUS3121: Ethics in Healthcare Management
Instructor’s Name
Due Date [Month, Day, Year]
Informational Interview and Course Reflection
[Delete the following instructions after reading.] Introduce this assignment in a short paragraph of 4-5 sentences. Create a response that is 3-4 pages [2–3 pages interview,1 page



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