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SCS 285 MILESTONE ONE GUIDELINES AND RUBRIC

[ORDER] SCENARIO: IMAGINE YOUR HEALTHCARE ORGANIZATION HAS DECIDED TO IMPLEMENT A NEW PATIENT CARE TECHNOLOGY.

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Scenario: Imagine your healthcare organization has decided to implement a new patient care technology. The change aims to improve patient outcomes and streamline care processes, but some team members are resistant due to concerns over workflow disruptions and training requirements.

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This formative assessment allows you to practice essential components of change management, such as stakeholder engagement, conflict resolution, and team communication. You will critically think about how collaborative techniques can support successful change, recognizing diverse perspectives and fostering engagement across disciplines.

Instructions:

Develop and present a change management plan using collaborative techniques that engage stakeholders, foster communication, and address potential conflicts.

Scenario: Imagine your healthcare organization has decided to implement a new patient care technology. The change aims to improve patient outcomes and streamline care processes, but some team members are resistant due to concerns over workflow disruptions and training requirements.

  1. Assignment Tasks:
    • Identify key stakeholders affected by this change (e.g., clinical staff, IT support, administrators). Explain the role each stakeholder plays in the successful implementation of the change.
    • Outline a communication plan that addresses how
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you will inform stakeholders of the change, address their concerns, and keep them engaged throughout the process.
  • Describe potential conflicts that may arise during the change process, such as differing perspectives on the new technology or varying levels of comfort with digital tools. Propose strategies to manage and resolve these conflicts in a way that maintains a positive team environment.
  • Discuss specific collaborative techniques (e.g., regular team check-ins, suggestion feedback loops, joint training sessions) you will use to foster a unified approach to the change.
  • Submission Format: 
    • Submit this assessment as a written outline, an infographic, or a narrated PowerPoint presentation that walks through the steps of their collaborative change plan.
    • Document Type/Template:
    • Word document, PowerPoint, or PDF

    RELATED: You are a member of a high-functioning team and want to apply for an open management position.

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