Quenchbliss Case Study: Present Recommendations
Scenario: In Touchstone 1, you developed a SWOT analysis to fully understand the position of the Quenchbliss soda company in the current market. You should use that analysis to help inform your decisions on this Touchstone. You will continue your role as an Organizational Behavior Consultant to help Quenchbliss leaders grow their organization.
For this Touchstone, we will make the following assumptions:
- Quenchbliss needs to restructure the organization. As noted in the scenario, the company has grown fast and organically.
- Based on the SWOT analysis performed in the Unit 1 Touchstone, Quenchbliss wants to expand into two more countries, Jamaica and the Dominican Republic, in the next 5 years.
- Because they have high turnover, Quenchbliss needs to work on their motivation strategies to keep their people happy and engaged.
Consider the following as you develop your organizational structure:
- Quenchbliss has historically been an organic organization but needs to make mechanistic changes as it expands. Review the content on organizational structures and organizational design.
- Quenchbliss does not have a clear path to promotion, which can be one motivational factor. According to the expectancy theory, showing employees that desirable behavior leads to positive outcomes, like promotions, is important as part of the organizational structure design.
Consider the following questions as you develop your motivational plans:
- How can a manager motivate employees extrinsically but also ensure they are intrinsically motivated?
- Which motivational theory do you think is the most valid and applicable to Quenchbliss’s organization?
Assignment: Develop a slide deck for a presentation for the leadership at Quenchbliss. As an OB expert, your presentation will address how the company can change the organizational structure, provide a graphic on a proposed structure, and also address motivational strategies that are tied to motivational theories.
Note: This Touchstone should be completed as a slide deck using software such as Microsoft PowerPoint, Google Slides, or another similar program.
In order to foster learning and growth, all work you submit must be newly created by you for this course. Any plagiarized or recycled work will result in a Plagiarism Detected alert. Review Touchstones: Academic Integrity Guidelines for more about plagiarism and the Plagiarism Detected alert. For guidance on the use of generative AI technology, review Ethical Standards and Appropriate Use of AI.
- Directions
Step 1: Determine an Organizational Structure and Change Process
- Review the tutorials on Organizational Structure and Design and Organizational Change. The tutorials on Managing Change and Mechanistic Change Models will also be helpful. All of these are in Unit 1, Challenge 3: Organizational Structure and Change.
- Based on the fact that Quenchbliss is changing from organic to mechanistic, consider what formalized organizational structure might work best, and what the process would look like for Quenchbliss.
Step 2: Decide on a Motivational Plan
- Review Fundamentals of Motivation. You will then want to review all of the motivational theories and strategies covered in Unit 2, Challenge 4, Attributions: Interpreting the Causes of Behavior, and Unit 2, Challenge 5, Attitudes and Behavior.
- As you review, consider which ones might apply best to Quenchbliss. Consider the theories and which best fits the organizational circumstances as you described in the first Touchstone.
Step 3: Prepare a Presentation for the Quenchbliss Leadership Team
Prepare a slide deck (PowerPoint presentation or equivalent) for a presentation to the Board of Directors and the Leadership Team at Quenchbliss. The presentation should have 10 slides:
- A title slide; this should also include your name and the date.
- An introduction slide that addresses what you’ll be covering in the presentation and why it is important. This will include elements of your SWOT analysis; in particular, “weaknesses” and “opportunities” will explain the need for structural change and a plan to address motivational issues.
- Three slides that describe the recommended organizational structure and why it is appropriate. One of these three slides should graphically present the proposed organizational structure.
hint
If you use Microsoft PowerPoint, go to “insert” and “chart” and search for the appropriate organizational chart layout.
- Three slides that present each of your motivational suggestions and rationale for selection, along with a discussion on how they relate to a motivational theory.
- A closing summary slide.
- A slide listing at least four sources you used; these sources should include two Sophia tutorials and two outside sources that you used to do your SWOT analysis. These should be given in APA format. See the examples below for correct formatting.
Step 4: Add Speaker Notes or Commentary
For technical reasons, students are encouraged to use Option B, Add Speaker Notes, at this time.
If you were giving this presentation to a group, you would also have an oral component, providing additional explanation, examples, or highlights as you reach each slide. In this step you can either record those comments orally OR write detailed speaker notes directly in your slide deck.
Option A: Add Commentary
In practice you would usually share your recommendations orally in a face-to-face (virtual or in-person) meeting, so it is highly recommended that you include audio clips to each slide to simulate such a presentation.
- In Microsoft PowerPoint, do this by clicking on “record” at the top to make that ribbon visible, then clicking “audio” to access that toolbar. Click the red circle when you are ready to speak, and click the square when you are done.
- If you use Google Slides, you must record audio separately and then upload the audio files for each slide. Many computers and digital devices have built-in software and hardware to do voice recordings. You can also find recorders online; one is vocaroo.com.
- If you use Google, be sure that you keep all files in the same folder so our graders have access to the audio files. See this video for instructions.
Option B: Add Speaker Notes
You may also add your commentary to the presentation as text, using the notes pane. This pane appears beneath each slide as you develop the presentation.
If you choose this option, write exactly what you would say, using complete sentences. You should have about a paragraph (5-6 sentences) per slide. Some may be longer or shorter.
hint
If you do not see the pane for these beneath your slides, go to View: Notes (in PowerPoint); in Google Slides the notes pane is always visible.
Step 5: Submit Your Presentation
Once you have completed your slides, added commentary or speaker notes, and reviewed the checklist below, it is time to submit your presentation! If you are using PowerPoint, you simply need to save your presentation and upload the file to Sophia. If you are using another slide presentation software, download the slide deck as a Microsoft PowerPoint (.pptx) and upload this version to Sophia. In Google Slides this is under File: Download: PowerPoint. In Apple Keynote it is under
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